To ensure a comfortable and enjoyable flight, we highly recommend you to read the following friendly reminders:

Boarding timeRequired documents
Guests are responsible for obtaining all entry and exit visas, health and other required documents including ensuring that your passport validity meets the destination's entry requirements. Guests shall also possess a return itinerary or ticket on an onward journey.

Pre-book your checked baggage and save time during check-in. Each piece/item of checked baggage shall not exceed 32kg. Guests may not use the unused checked baggage weight of other guests unless travelling on the same Itinerary.

For international flights - liquids, aerosols and gels more than 100 ml are prohibited to be carried in your cabin baggage. The items must be placed in a transparent, resealable plastic bag.

Self Check-InSelf Check-In
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Counter check-in time for AirAsia(AK/FD/QZ/PQ/JW domestic)

Opens : 2 hours before departure
Closes : 45 minutes before departure

Check-in deadlines may vary at different airports and for particular flights. It is your responsibility to ensure that you comply with these deadlines. Airports have long queues due to complex security checks. We suggest that you check-in early and proceed immediately to the departure gate or 

you may risk being left behind in security.

Boarding time

Boarding time

Guests are required to be at the boarding gate no later than 20 minutes before departure time or you will be denied from boarding. Please note our fares are non-refundable.

Please read our full Friendly reminders and Terms and Conditions of Carriage before your flight.


Top 5 Holiday Travel Tips  

  • Holiday Travel Tip #1: Get to the airport early.

It's not the most fun of holiday travel tips, but if you're flying, the lines are just 

plain longer around the holidays. Give yourself an extra 45 minutes, just to be 
safe -- you may kill some of it in the traffic en route to the airport. There's nothing 
worse than standing in line and sweating uncontrollably as you quake in fear of
missing your flight. If you're really cutting it close, notify a guard; they may let 
you through on the Fast Track.

Holiday Travel Tip #2: Don't stress about finishing the shopping before you go.

It can be nice to have all your holiday shopping squared away, but before you overload yourself with baggage, 

keep in mind that, wherever you're traveling, there are almost definitely gifts you can buy there. You may even 
be able to find cute souvenirs from your hometown at the airport -- the kinds that make great stocking stuffers. 
If you're traveling somewhere exotic for a "destination holiday," that's all the more reason to wait until you get
there to finish the shopping; you'll want gifts that fit the theme of your vacation.

  • Holiday Travel Tip #3: Make it fun.
Some fun holiday travel tips include wearing holiday-themed accessories, listening to holiday music on your 
car stereo or iPod, getting into the spirit by playing car games or even online games with family members via 
smartphone (not if you're driving, of course) and simply watching for other people who've gotten way too swept 
away with their holiday cheer. Getting there may not be half the fun, but it can actually be more enjoyable than
traveling any other time of year.

  • Holiday Travel Tip #4: Be a peacekeeper, not a problem.
You may have special plans ahead, but try to keep a clear head and remember that everyone else is trying to 
get somewhere, too. There's nothing more obnoxious than a driver or airplane passenger who thinks they deserve 
special treatment because their holiday plans are so important. If you see someone like that actually getting 
special treatment, breathe deep and let it go -- they have no right to make you angry.

  • Holiday Travel Tip #5: Travel on the holiday.

If the thought doesn't make you miserable, one of the best holiday travel tips is to travel on the actual holiday. 

The roads are clearer, and if you're flying, rather than stressed out, overworked people dying to make it home 
in time to trim the tree, light the menorah or help with the turkey, you'll be surrounded by folks who've resigned 
themselves to being late for the party. You may find people are even more amiable than normal -- the holiday 
spirit can be irresistible.


Family travel tips: Traveling with kids

Family travel tips – Airplanes and airports
Bring identification for your kids – For kids under 2, this is essential.  Believe it or not, airlines 
are not as worried about whether the kid is yours as they are making sure you pay for a seat for a child 
over 2.  While the airlines may not request to see if for your young ones, you may not be allowed to 
board if you don’t have it.  A birth certificate (for children under 2) or photo id is sufficient.  If you are 
traveling overseas, ALL children (regardless of age) must have a passport.
The airport - The airport can be a stressful place for the holidays, especially with little kids running 
around.  For families, it can start with airport security but here are some airport security travel tips to 
make this experience a little easier.  Once you are inside the airport, make the experience fun for the 
kids as they check out the airplanes and have fun before you get on your flight.
Family travel tip  for airports- check to see if your airport has a family security line.
Pre-flight entertainment - If your kids are really young but mobile, an airport can be a fascinating 
place.  Get there early, show them the planes arriving and taking off, and allow them to wander around 
(safely) and explore.  Crowds of people and busy airports may be a necessary frustration for adults but 
can be fascinating and entertaining to young kids.
Snacks, drinks, and food - If you are still breast or bottle feeding your child, you are allowed to take 
as much breast milk or formula “as necessary” for the trip.  Remember that delays or missed flights 
could mean hours of crying if you don’t have enough.

Plan ahead, pack it in a lunch cooler, keep it cold with some ice once inside security, and pack as many 
snacks as you want.  Remember that all other drinks must be bought once you are through security.  
If your child is drinking whole milk, this can be hard to find at fast food places and restaurants in 
the airport.  So pack that to take with you as well and say you are still feeding your child.
For all kids, pack some snacks and food and maybe some sandwiches if you don’t want to pay for 
expensive airport or airplane food.  And remember that the rule for all other liquids still apply 
(the 3-1-1 rule).
On board entertainment (3 and under ) – Kids age 3 and under may not really understand 
what is going on so the flight, while something new, may be a major interruption to their schedule.
Family travel tips for young kids – Be patient and spend a lot of hands-on time with them.  Trade 
off with your spouse, partner, friends, or family if they are traveling with you.
For younger kids, pack a bag just for them filled with new toys, games, coloring books, and snacks.  
Give them something to eat or drink when you take off and land to help the pressure in their ears.  
Entertain them by pulling out new things to play with.  And when they are tired of that, pull out 
something else new and exciting (dollar store gifts are great for travel).  Take the little ones for a walk 
up and down the aisle if necessary (and when safe to do so) and meet the flight attendants.
If you can afford it, bring along the car seat if it will make your child more comfortable (it’s also safer).  
The key is to be creative and make this as fun as possible.  There may be some rough moments but 
realize that sometimes a tired child is just going to be fussy.
On board entertainment (3 and older) - For older kids, this really isn’t a problem as they have 
their iPods, iPhones, video games, and in-flight entertainment to keep them entertained.  If you have 
kids still used to a nap time, set aside a nap time on the plane.
While long flights can be tough, be creative.  Make up stories using the safety manual giving the 
characters names.  Make your air sickness bag a puppet and have your child draw and color it.  
If they are old enough, provide some reading material on your destination and learn some facts 
about where you are going.  Make up games or plan “to do” lists for when you arrive and let your 
child have input.
Family travel tips for older kids - While they can keep themselves entertained, make sure you 
include them in the trip as well.

Family travel tips – Road trips

Plan ahead - Take your time, plan ahead, and don’t be in a hurry.  With rain, snow, and a lot 
of cars on the road, holidays and summer are busy times of the year.  Give yourself plenty of 
time to get to your destination.
Plan breaks for long trips - Adults may be able to take turns driving and go hours without 
taking a break.  Kids need a break and parents will be thankful they took one when traveling with 
kids.  From babies to older kids, they need a change of scenery.
For little ones, taking a break and running around may tire them out for a nap in the car.  Stretching 
the legs, grabbing a bite to eat, or changing a diaper can help re-fuel everyone and make for a more 
pleasant journey.
Family travel tip for long road trips – Stop and smell the roses along the way as you take breaks 
to stretch, eat, or even play.
Entertainment - Older kids are able to sit still for longer periods, know what is going on, and 
have numerous things to entertain themselves.  Young ones may need to be fed, changed, 
or entertained.  Toys, games, and movies are often good ways to entertain kids for hours.  
However, make them a part of the journey.
Play games where you find things with each letter of the alphabet or see who can find the most
license plates from different states.  Sing Christmas or holiday songs.  Be wary of being the
 “boring” parent – let them come up with ideas for what to do in the car.  Plan it ahead of 
time.  Talk about your destination and play games.  Rotate seats after each stop (make sure 
your kids meet the height and weight requirements to sit in the front).
Have playtime with the baby in the backseat.  Talk about things you are thankful for.  Technology 
and toys can be a wonderful thing but keep them engaged as well.  It might surprise you how 
much the kids will remember and appreciate the things you did on the trip.

Family travel tips – Arriving at your destination

Plan time for the kids - Holidays with family or summer vacations can be extremely busy 
as you have a lot to do and a lot of people to see in a short amount of time.  However, plan time 
for the kids to have fun as well.  Make a special date to take them out to a restaurant or fast food 
place of their choice.  Take them to see a movie.  If the weather is nice where you are going, 
spend some time at the park.  Give your kids time to still be kids.
Family travel tips for the kids – Set aside some special time just for them to do something they 
want to do.
Know your kids and make them a part of the trip - This can vary a lot based on where you 
are going and who you are with.  If your kids are really active, give them an assignment once they 
get there – let them be in charge of passing out the Christmas gifts or setting the table with a name 
tag for each person (you may know all the relatives there but they may not).
Set aside an hour of quality time for each kid to watch a movie, play, or whatever they want to do.  
Give them a “small” gift to say thanks for being a part of the family and for being so well behaved.  
Know your child, what motivates them, and do what you can to make this time special for them 
as well.
Family travel tips for the kids and trip - Make them a part of the planning process and they will 
look forward to the vacation since they feel like they are a part of it.

Make holiday travel and summer vacations with kids fun

Enjoy the holidays and vacations with your family and realize that traveling with kids doesn't 
necessarily mean stress, frustration, or yelling.  Despite all the hassle, the holidays are a good 
time of year to give thanks for travel.
Family travel tips are a way to help you and your kids enjoy holiday travels and summer vacations.
Take the time to spend with them and let them be a part of the trip.  Years from now, their 
best memories will be the time you spent together as a family!